Residential HVAC Services You Can Trust: Serving North Texas Families Since 1974
From emergency AC repairs on sweltering August nights to planned system replacements and preventive maintenance that keeps your family comfortable year-round, Matco Services brings 50+ years of family-owned expertise to every home we serve. We're not just fixing your HVAC—we're creating lifelong relationships built on education, transparency, and service that turns homeowners into 'raving fans.' Available 24/7 when you need us most.
50+ Years Experience
24/7 Emergency Service Available
Family-Owned & Operated
Education-First Philosophy
4.9-Star Google Rating (239 Reviews)
American Standard Customer Care Dealer
About Us
More than a service. Your home comfort partner.
For more than 50 years, Matco Services has been a family-owned cornerstone of North Texas communities. What began in 1974 as a single-truck air conditioning service in Coppell has grown into the comprehensive residential HVAC provider you see today—but growth hasn't changed our values. We're still the same family-focused company, now headquartered in Prosper and led by owner Michael Hollman, who believes that every homeowner deserves to be treated like family.
Michael didn't come from the HVAC industry—he came from corporate America, where he spent years traveling away from home. When he purchased Matco Services in 2008, he brought a fresh perspective: build a company that creates genuine relationships, not just transactions. As a father of eleven children (eight adopted, six from foster care), Michael understands family dynamics, patience, and the importance of creating a safe, comfortable home. That personal understanding shapes everything we do.
Michael didn't come from the HVAC industry—he came from corporate America, where he spent years traveling away from home. When he purchased Matco Services in 2008, he brought a fresh perspective: build a company that creates genuine relationships, not just transactions. As a father of eleven children (eight adopted, six from foster care), Michael understands family dynamics, patience, and the importance of creating a safe, comfortable home. That personal understanding shapes everything we do.
Education First: What truly sets Matco apart from corporate HVAC companies is our education-first philosophy. When our technicians arrive at your home, they're not just there to fix equipment—they're there to help you understand your system. We explain what's happening, why it matters, what your options are, and what we'd honestly recommend if it were our own home.
This approach requires patience and communication skills, but we've found that educated homeowners make better decisions and experience greater peace of mind. You'll never feel pressured to buy a new system when a repair makes sense, and you'll never wonder if we're taking advantage of an emergency situation. Our technicians are trained to present all options with transparent pricing, then respect whatever decision you make. We believe that honesty builds the kind of long-term relationships that turn customers into lifelong partners.
This approach requires patience and communication skills, but we've found that educated homeowners make better decisions and experience greater peace of mind. You'll never feel pressured to buy a new system when a repair makes sense, and you'll never wonder if we're taking advantage of an emergency situation. Our technicians are trained to present all options with transparent pricing, then respect whatever decision you make. We believe that honesty builds the kind of long-term relationships that turn customers into lifelong partners.
Raving Fans: Michael's vision for Matco goes beyond customer satisfaction—he wants to create 'raving fans.' These are homeowners who are so pleased with their Matco experience that they enthusiastically recommend us to friends, family, and neighbors without hesitation. You'll see evidence of this in our customer testimonials, many of which mention relationships spanning 18+ years with multiple system replacements through Matco.
Creating raving fans means exceeding expectations consistently, not just meeting them occasionally. It means arriving on time (or calling if we're running late), protecting your home with boot covers and drop cloths, communicating clearly at every step, pricing fairly without hidden fees, and following through on every commitment. It means being available 24/7 when you need 24/7 service, not routing your call to an answering service. It means treating your home with the same respect we'd treat our own.
Creating raving fans means exceeding expectations consistently, not just meeting them occasionally. It means arriving on time (or calling if we're running late), protecting your home with boot covers and drop cloths, communicating clearly at every step, pricing fairly without hidden fees, and following through on every commitment. It means being available 24/7 when you need 24/7 service, not routing your call to an answering service. It means treating your home with the same respect we'd treat our own.
"We don't want just customers, we want raving fans. That means exceeding expectations every single time—showing up when we say we will, communicating clearly, respecting your home, pricing fairly, and always acting in your best interest."
Michael Hollman, Owner, Matco Services
Complete Residential HVAC Services for North Texas Homes
Whether you're facing an emergency AC failure on the hottest day of August, planning a complete system replacement, or simply want to protect your comfort investment with preventive maintenance, Matco Services provides expert residential HVAC solutions across all of Dallas-Fort Worth. Every service call—from routine maintenance to complex installations—receives the same attention, education, and family-owned care that's kept North Texas homeowners trusting Matco for more than 50 years.
HVAC Installation and Replacement
Expert installation of energy-efficient heating and cooling systems sized perfectly for your home. We conduct thorough load calculations, explain all your equipment options, and ensure flawless installation that meets manufacturer specifications.
- All major brands serviced
- Energy-efficient upgrade options
- Financing available through Wells Fargo
HVAC Repair Services
Comprehensive diagnostic and repair services for all residential heating and cooling systems. Our technicians identify root causes, not just symptoms, and explain your repair options with transparent pricing.
- Thermostat troubleshooting and replacement
- Refrigerant leak detection and repair
- All major brands and models
24/7 Emergency HVAC Servic
When your AC fails on the hottest day of summer or your heater stops working during a winter freeze, we're here. Real people answer our phones 24/7/365, and our technicians respond quickly—often within hours
- Fully-stocked service vehicles
- Fair pricing even during emergencie
- Nights, weekends, and holidays
Preventive Maintenance Programs
The smartest way to protect your HVAC investment. Our Bronze, Silver, and Gold/VIP maintenance programs provide seasonal tune-ups, priority scheduling, repair discounts, and peace of mind that your system won't fail when you need it most.
- Discounts on repairs and replacements
- Extended equipment warranties
- Detailed 24-point system inspection
Indoor Air Quality Solutions
Breathe easier with whole-home air quality improvements. We install and service air filtration systems, UV purifiers, humidifiers, and dehumidifiers that improve your home's air quality and your family's health.
- Duct cleaning and sealins
- Air quality assessments
- Allergy and asthma solutions
Knowledge First
Why We Educate Before We Sell: The Matco Difference
In an industry where many companies see customer confusion as an opportunity for unnecessary upsells, Matco Services takes the opposite approach. We believe educated homeowners make better decisions, feel more confident, and become long-term partners who trust us completely.
We Explain, Not Just Fix
Every Matco technician is trained to be a teacher first. When we diagnose an issue, we take time to explain what happened, why it happened, and what your options are in terms you can understand—no confusing technical jargon.
We Present Options, Not Pressure
Sometimes a repair makes sense. Sometimes replacement is smarter long-term. We present all options with honest assessments and transparent pricing, then respect whatever decision you make. It's your home, your budget, your choice.
We'll Talk You Out of Spending Money
Yes, really. If a repair will give you several more years of reliable service, we'll tell you—even if a replacement would generate more revenue. Building trust matters more than maximizing individual transactions.
We Show You What We're Doing
During maintenance visits, we don't just perform the work—we show you what we're checking, why it matters, and what we're finding. You'll understand the value you're receiving and why preventive care protects your investment.
The Result? Long-Term Relationships
This education-focused approach has created customer relationships spanning decades. Our testimonials consistently mention 18+ year relationships with multiple system replacements through Matco. That's not because we're the cheapest—it's because homeowners trust us to always act in their best interest.
"I've been using Matco Services for 18 years. They're honest, reliable, and treat you like family. I recommend them to everyone who asks about HVAC service."
Long-time Prosper Customer
What to Expect
What to Expect: The Matco Residential Service Experience
We believe the service experience should be as comfortable as the results. Here's exactly what happens when you work with Matco Services—from your first contact through completion and follow-up. No surprises, no mystery, just professional service delivered with the care and respect your home deserves.
We Arrive On Time
We'll arrive during your scheduled window, or we'll call if we're running late. Our technician arrives in a clearly marked Matco vehicle, wearing a company uniform and carrying proper identification. We respect your time and your property.
We Protect Your Home
Before starting work, we lay down drop cloths, put on boot covers, and protect your floors and furniture. Your home is treated with the same care we'd give our own. If we need to access attics or crawl spaces, we clean up completely afterward.
You contact us
Reach us 24/7 by phone with a real person answering (no answering service), text through our Podium system, or schedule online at your convenience. We'll gather basic information about your HVAC concern and schedule a service visit that works for your schedule.
We Diagnose and Explain
Our technician thoroughly diagnoses your system, then explains what's happening in plain language. We'll show you the issue if possible, explain what caused it, and discuss what options make sense for your situation and budget.
We Present Options and Pricing
If repairs are needed, we provide clear pricing for all options before beginning work. If we recommend replacement, we'll explain why and provide multiple equipment options at different price points. You'll never feel pressured to make an immediate decision.
We Complete the Work
Once you've approved the work and pricing, our technician completes the repair or installation to manufacturer specifications. We test the system thoroughly, verify proper operation, and ensure everything is working correctly before we leave.
We Follow Up
After service, we'll follow up to ensure everything is working well and answer any questions. If you're enrolled in a maintenance program, we'll schedule your next seasonal tune-up. You'll always know when to expect us and how to reach us if you need anything.
Our Service Commitment
Every Matco service visit includes our commitment to punctuality, professionalism, property protection, transparent communication, and complete customer satisfaction. If we don't meet your expectations, we'll make it right—that's our promise.
Maintenance Programs
Maintenance Programs: The Smart Way to Protect Your Home Comfort Investment
The best HVAC repair is the one you never need. Matco's preventive maintenance programs are designed to keep your system running efficiently, catch small issues before they become expensive failures, and extend the life of your equipment. Choose the program that's right for your home and budget.
Ready to Protect Your Comfort?
Join hundreds of North Texas families who trust Matco's maintenance programs.
View Full Program DetailsBronze Program
Essential Preventive Care
[Pricing TBD] per year
[Pricing TBD] per year
- 10% discount on repairs
- Extended warranty coverage
- No overtime charges for members
Most Popular
Silver Program
Enhanced Protection
[Pricing TBD] per year
[Pricing TBD] per year
- Priority emergency scheduling
- Free safety inspections
- Transfer value if you move
Gold/VIP Program
Complete Care
[Pricing TBD] per year
[Pricing TBD] per year
- Front-of-line emergency service
- Free indoor air quality assessment
- Lifetime warranty on installations
- First access to new services
"It's not really about the maintenance itself. It's about having the customer know who to call when something happens—and we're always going to get that business because we've built that relationship."
Jimmy Snyder, Partner, Matco Services
Why Preventive Maintenance Matters
Energy
Well-maintained systems operate 15-20% more efficiently, saving you money every month
Longer Equipment Life
Regular maintenance can extend your HVAC system's lifespan by 5-10 years
Prevent Emergencies
Catch small issues before they become expensive midnight failures
Peace of Mind
Know your system is safe, efficient, and ready when you need it most
Ready to Protect Your Comfort?
Join hundreds of North Texas families who trust Matco's maintenance programs.
Why Choose Matco
Why North Texas Homeowners Trust Matco Services
Family-Owned for 50+ Years
Three generations of family members work at Matco. We're building a legacy, not maximizing short-term profits. When you call us, you're calling neighbors who are invested in this community for the long term.
True 24/7 availability
Real people answer our phones at 2 AM on Christmas Eve. Licensed technicians on call around the clock. No answering services, no waiting for callbacks—just immediate help when your family needs it.
We Educate, Not Pressure
Every technician is trained to explain your options clearly and respect your decisions. We'll talk you out of spending money if a repair makes more sense than replacement—because building trust matters more than maximizing individual transactions.
Transparent, Fair Pricing
You'll know the cost before we start work. No hidden fees, no surprise charges, no emergency rate gouging. We explain what you're paying for and why, with the same fair pricing day or night.
Experienced, Certified Technicians
All HVAC technicians are registered with the State of Texas with an average of 22 years experience. They receive ongoing training and pass background checks. You're getting skilled professionals, not unlicensed helpers.
American Standard Customer Care Dealer
This designation recognizes our commitment to installation excellence, customer satisfaction, and ongoing training. We're held to higher standards—and that protects your investment.
What Homeowners Say About Matc
Long-time Prosper Custome
"I've been using Matco Services for 18 years. They're honest, reliable, and treat you like family. I recommend them to everyone who asks about HVAC service
Frisco Homeowner
Santiago was great, very personable and professional. They explained everything clearly and never tried to sell me something I didn't need.
McKinney Resident
Michael's team was on time and diagnosed and fixed my problem in a very professional manner. This is the kind of service you want from a local company
4.9
Google Rating
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Five-Star Reviews
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Years Serving DFW
Serving North Texas Communities Since 1974"
Matco Services has deep roots in North Texas. Our team members live in the communities we serve—we're your neighbors, committed to keeping your family comfortable year-round.
Prosper, Texas
Frisco, Texas
Celina, Texas
McKinney, Texas
Plano, Texas
Allen, Texas
Lewisville, Texas
Carrollton, Texas
Grapevine, Texas
Dallas, Texas
Flower Mound, Texas
Farmers Branch, Texas
Coppell, Texas
Prosper, Texas
Frisco, Texas
Celina, Texas
McKinney, Texas
Plano, Texas
Allen, Texas
Lewisville, Texas
Carrollton, Texas
Grapevine, Texas
Dallas, Texas
We also serve Little Elm, The Colony, Aubrey, Denton, Richardson, and all surrounding North Texas communities.
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Ready to Experience the Matco Difference?
Whether you need after-hours service right now, want to schedule a system replacement consultation, or are ready to protect your investment with a maintenance program, we're here to help.
All residential HVAC services backed by our commitment to your complete satisfaction. Comfort You Can Trust
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